Virtual Phone Number service providers are in huge demand today. The prime reason is that they meet the varied needs of business organisations across different industry verticals for cloud communication technologies.
So first, let’s understand what virtual numbers are. They are cloud-based contact numbers not affixed to a particular telephone or mobile. However, a business can forward calls to landlines or mobile numbers to establish 24×7 connectivity with customers. One of the biggest advantages of virtual contact numbers is that they allow companies to serve their customers and address their queries anytime and from anywhere. It offers a great advantage to start-ups who have to make a lot of efforts in customer acquisition.
Virtual Number for Start-ups is helping them compete in the marketplace with the latest cloud telephony solutions. Virtual Phone Number service providers are offering the solutions at competitive prices. Let’s discuss how the solution is helping start-ups and small businesses to scale and maximize profitability.
High conversion rate: The Virtual number helps a business track each inbound and outbound call, and it can classify the best leads and divert the resources to get a higher conversion rate. In this way, Virtual Number For Start-ups help them reach the break-even stage faster and make profits.
Improved Operational Efficiency: The virtual number routes the calls to the available agents based on the caller’s history and location. In this way, a company never misses a business opportunity. It helps companies, especially growing businesses, never miss a lead and tap on the opportunity to expand their customer base.
Real-time Data Insights: The solution offers in-depth insights into the conversations, which helps them to improve the agent’s performance. They can learn about the quality of customer engagement and train the agents to improve it. Every customer is important for a growing business.
IVR: The IVR integration in Virtual Number For Start-ups helps in providing an enhanced customer experience which is a crucial step towards customer engagement. With a multi-level IVR menu, callers get instant resolution to their queries effortlessly. Moreover, with the IVR system, callers perceive the organisation to be operating on a large scale as it has invested in an automated communication system.
Call Recording: A growing business can understand the concern of its customers and the interest/ expectations by recording the calls and analysing. It can get the necessary and correct feedback to improve its products and services at an early stage.
Concurrent Calls: As start-ups and small businesses have fewer resources, they need to maximise the agents’ efficiency. The virtual numbers allow them to answer an unlimited number of inbound and outbound calls simultaneously. The solution helps in the best utilisation of the resources and improving the efficiency of the agents. It provides a high ROI to start-ups and proves to be an excellent investment in the long run.
Multi-lingual numbers: Start-ups can initiate a personal connection with their audience with the help of automated call campaigns customized on the IVR in the local languages. It immediately connects with the callers and increases the chances of customer engagement and retention.
If a start-up wants to explore the international space, it can use the virtual numbers to help in this endeavour. They can get virtual numbers for multiple countries and streamline their global operations along with the domestic business. The solution is cost-efficient, so it does not burden the growing business with any huge expenses.
A start-up needs cost-effective and advanced solutions to compete in the overcrowded and competitive marketplace. It should get advanced cloud-based solutions such as the Virtual number. Virtual Phone Number Service providers offer cost-efficient, customized, and reliable cloud solutions to growing businesses and contribute to their success journey. Provide enhanced customer experiences with a dedicated cloud telephony partner.
If you want to contact the best Virtual Phone Number Service Provider in India, you can highly consider Knowlarity. The company has offered cloud telephony solutions to many organisations -start-ups, SMEs, and large organisations. You can request a demo or book a Free Trial. Knowlarity offers Virtual Number For Start-ups -an exclusive start-up pack that provides free virtual phone numbers to early-stage start-ups for 6 months. Feel free to visit www.knowlarity.com/startups to know more. Grab detailed information about the product by visiting https://www.knowlarity.com/voice/virtual-number.