Your new website is ready to upload, and now you need a web hosting. Or perhaps you already have a web host, but uptime and support are lacking. Of the thousands of web hosts to choose from, how do you find one that you can depend on? Know what can go wrong and what to watch out for, and research prospective web hosts carefully.
Problems happen, and even when they don’t, server maintenance results in a minimal amount of downtime. A dependable web host not only maintains servers well, but also monitors the servers and fixes problems immediately. With the type of web host you want to avoid, however, your site may be down for days.
When your email doesn’t work, your business shuts down. Problems with databases and other features can also slow down or stop your business. Most web hosts understand this, but some don’t place a high priority on keeping not only your site online but everything working as well.
Dependable web hosts answer tech support questions within hours. Other web hosts, however, have been known to take days. And when those responses come, sometimes they’re canned responses that don’t address the issue.
Support people with good communication skills help keep problems from becoming bigger problems. Being told, “Everything looks fine here, so the problem is solved,” leads to frustration. So is having your site shut down because it used too many resources rather than the web host contacting you about the problem first.
Even after you cancel your account, problems may continue. Some less-than-dependable web hosts don’t honor their refund policy. Others don’t stop automatic billing after the account is cancelled.
When you see the following at web host websites, consider them red flags to warn you of possible problems.
If the pricing looks too good to be true, it probably is. Is it enough to pay for server maintenance and tech support? You get what you pay for.
Nothing is really unlimited. If you sign up for an account offering unlimited bandwidth and then use a lot of bandwidth, expect to have the plug pulled on your site. The web host may find another explanation for discontinuing your account, but “unlimited” typically means “as long as you don’t use a lot.”
Consider how much effort the web host put into providing a usable website with informative content. Does it give you confidence in the web host, or is it full of unsubstantiated statements and grammar and spelling mistakes? A web host doesn’t need to be a spelling expert, of course. But if the company hasn’t put much effort into telling you about their services, will they be conscientious about meeting clients’ needs?
Finding web hosting south africa is easy enough. Search engines can take you to the websites of thousands of web hosts. But after you’ve narrowed down your list by features and price, how do you find out which web hosts are dependable?
If the hosting packages offer huge amounts of disk space and bandwidth for very low prices, consider yourself warned. Don’t expect the company to have enough money for maintenance and support.
If you want to be sure that you can get a refund if you want one, check what the Terms of Service (TOS) says about refunds.