Home Technology How can I fix the issues with my Roadrunner email account?

How can I fix the issues with my Roadrunner email account?

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Login issues can prevent you from accessing your account. Additionally, they can also lead your account to get blocked. So, it’s better to get rid of these issues as soon as possible.

So, if you are looking for solutions, then this guide is for you. We can assure you till the end of this guide. You’ll be able to fix the issues with your Roadrunner email account. So, let’s start with the guide-

Solving the issues with the Roadrunner email account

Here, we are going to list some of the issues the Roadrunner accounts and their solutions accordingly.

Login issues-

When you encounter errors like “Authentication error,” “Can’t access your account,” “Email-id is not available,” etc. then, you can’t access your account. Also, if there are multiple failed login attempts, your Roadrunner account can get blocked.

So, now what are the solutions to these login issues? Well, you can easily get rid of these issues by just following these solutions-

  • Very step is to check the internet connection. If the downloading speed is low, change the internet connection for your device. Also, don’t use any public connections because these internet connections can put your account in danger.
  • Also, make sure that your Roadrunner login details are correct. Besides this check, the Caps Lock key and ensure that it is turned off.
  • If you use the browser to log in to your account, ensure to use an updated web browser version. Along with this, you can also consider switching to another browser.
  • Delete the browser cookies and cache to improve the searching speed and to fix the login issues.
  • Close the browser window and then wait for some time to log in again to your account.
  • Try closing the app’s window if you have added your email account to an email app or email client. After that, you can try to log in to your account.

Can’t send or receive emails- 

Any of these two errors can happen due to incorrect server settings or bad internet connections. However, a blocked recipient address, less storage, or heavy attachments can also result in this issue. So, check these solutions to fix the errors.

Can’t send emails –

  • Check the blocked email account list. If you see the recipient address in it, delete the address from the list. Then, try again to send the email.
  • Check the internet connection. Then, make sure that your device is connected to a good internet connection.
  • Also, make sure not to attach heavy attachments to the email. Check the maximum file size limit for the attached file.
  • Block the spam email addresses on your account.
  • Try closing the email app or browser window. After that, wait for some time and log in to your account again to send the email.
  • In case you use an email client or email app to log in to your Roadrunner account, then, try reconfiguring the email app. Also, make sure to use the correct server settings to set up the Roadrunner account.

Can’t receive the emails- 

  • First of all, to troubleshoot the issue, check the internet connection. Then, you can troubleshoot the network to fix the internet connectivity issues. Apart from this, you can also consider switching to another internet connection.
  • Close the browser or email clients window and wait for some time. After that, log in to your account again to check for the email.
  • If you use an email app, reconfigure your account and then check for the emails.

Blocked email account-

Your email account can get blocked after multiple failed login attempts. Don’t worry, as it happens to prevent your account’s security. You have to wait for at least 24 hours before your account is unlocked. Besides, you can try to reset the password for your account, as it can also help.

Spectrum server is down – 

You can’t log in to your account if the Spectrum server is down. So, you have to wait to log in to your account till the server gets up. However, sometimes this error can also show on the client-side because of the bad internet connection. Therefore, if your device is connected to a low downloading speed internet connection, switch the network or troubleshoot the network to fix the connection error.

During this guide, we have talked about the server settings a lot. So, to provide you the more about the settings, here are the server settings for the Roadrunner account-

Protocol- IMAP
  • Username– Your Roadrunner account address.
  • Password– Your Roadrunner account password.
  • Incoming email server– mail.twc.com
  • Port number for Incoming email server- 993
  • Outgoing email server– mail.twc.com
  • Port number for Outgoing email server- 587
  • SSL- On
  • Required Authentication- Yes, or Checked.
Protocol- POP
  • Username- Your Roadrunner account address.
  • Password- Your Roadrunner account password.
  • Incoming email server– mail.twc.com
  • Port number for Incoming email server- 995
  • Outgoing email server-twc.com
  • Port number for Outgoing email server- 587
  • SSL- On
  • Required Authentication- Yes, or Checked.
Conclusions- 

With this guide, you know the issues that often Roadrunner users encounter, and also we have discussed the solutions to these issues. If you need any more information on troubleshooting a Roadrunner account then, Click Roadrunner Email.