There are several instances when users can face the QuickBooks error the file exists, and among them, the most common ones are when updating the payroll to the latest tax tables or paying scheduled liabilities. The error pop-up shows up on the user’s computer screen with an error message, which displays, The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read-only file. The Windows error was ‘The file exists.’ In this post, we are going to discuss with you all the reasons that can throw such a payroll error, alongside all the possible troubleshooting solutions.
Want to get rid of the QuickBooks error the file exists without wasting any time on implementing troubleshooting solutions? If yes, don’t hesitate to speak to our QuickBooks expert team at the toll-free number.
What are the reasons causing payroll error the file exists?
Down below, we have mentioned all the possible reasons that can throw payroll error the file exists:
- The user is not using the QuickBooks administrator account to download the latest payroll updates.
- QuickBooks Desktop is unable to access its program file due to a lack of Windows permission.
- The user account control settings are blocking QuickBooks Desktop from performing the required action.
Now, it’s time to look at the troubleshooting solutions for the reasons we have just discussed with you.
What should you do to get over the QuickBooks error the file exists?
Solution 1) Use the QuickBooks administrator account to run QuickBooks Desktop
At times, QuickBooks Desktop needs administrative power to perform some actions, such as downloading the latest updates of payroll.
Press the Windows icon key on the keyboard to select the Start menu.zInto the search column, enter “QuickBooks” and right-click the QuickBooks Desktop version year you are using.
From the drop-down list of options, select the Run as administrator option.
Type in the QuickBooks administrator password as prompted.
Now, try to download the latest payroll updates.
Solution 2) Grant Windows permissions to the QuickBooks program file
By granting the required Windows permission to the QBW32.exe file, we ensure that QuickBooks can access it to update payroll to the latest tax tables.
On the keyboard, press Windows + E keys at the same time to open File Explorer.
Open the QuickBooks folder by navigating to the following path: C:\program files\intuit\QuickBooks (version year).
In the folder, look for the file named QBW32.exe and right-click on it.
Select the Properties option and then choose the Security tab.
In the Security tab, select the Edit button.
Select the Add button, enter “Everyone” in the given space, and then choose the OK button.
Select the Add button again, enter “Users” in the given space, and then choose the OK button.
Under the permissions section, checkmark the Full control checkbox and select the OK button.
At last, click on the Apply button and then the OK button to close down the settings window.
Solution 3) Turn off the user account control settings
On the keyboard, press Windows + R keys at the same time to open the Run window.
In the Run window, enter “ Control Panel” and then click on the OK button.
In the control panel, look for the User Accounts option and select it.
Click on the Change User Account Control settings option.
Select the slider and move it down to Never Notify to turn off the user account control settings.
Type in the Windows administrator username and password as prompted.
At last, reboot the computer.
If the QuickBooks error the file exists persists even after following all the troubleshooting solutions mentioned above in the post, then there might be some issues with the QuickBooks program files, such as data corruption. Our recommendation for you is to repair the QuickBooks Desktop application for Windows or reinstall it using the Clean Install tool and see whether this resolves the error or not. You can also get the payroll error fixed without breaking a sweat by speaking to our QuickBooks professionals at the toll-free number (844)-888-4666.