Home Uncategorized Paper jams: causes, solutions and prevention

Paper jams: causes, solutions and prevention

Brother Printer repair and service in NJ
Brother Printer repair and service in NJ

As science has advanced, technology has evolved to become faster, more dependable, higher quality, more cost-effective, and more customized to your needs. Despite all of technology’s advancements, simple paper jams remain a challenge.

As they are one of the most common and inevitable printers, photocopiers, and multifunctional device (MFD) problems, we are here to help.

Facing Paper jam in the printer?

Papers jams are the outcome of various issues your device has encountered; they are not the source of the problem. So here are the most common causes:

1. Paper inserted incorrectly. This is the most common cause, and a lot can go wrong while feeding the paper into the input tray. Sheets glued together, crumpled or torn paper, and an overflowing tray can cause issues. Paper jams can also be caused by using the wrong type of paper.

2. Damaged rollers. Rollers pull in Sheets from the input tray. Over time, these rollers may experience wear and tear. They’re designed to endure a long time in most cases, but mistreatment can cause them to break.

3. Low-quality paper. Printers, photocopiers, and MFDs are the same devices. Using low-quality paper can create flakes and shreds that cause issues. Even if paper bits are not the problem, the low-quality paper will leave behind what technicians call “paper dust.” These small paper bits only become a problem when they accumulate.

4. Low-quality cartridges. Low-quality cartridges can leave behind stray ink and toner. This will not only result in paper jams but also affect output quality.

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Below, we have mentioned some of the basic steps that will help you scout the root of the issue.

1. Turn off the device. You need to turn off the machine before checking it to avoid any trouble with electricity, heat, or moving components.

2. Open all doors leading to the paper path. You’ll need to follow the paper’s direction to figure out how to solve the problem. If you’re unsure which door leads to the paper jam, remove or open the input tray first, then follow the paper path to the output tray, opening every door or panel you come across. Working against the paper path will result in more tears, dust, and pressure on the device’s mechanics.

3. Carefully pull out paper sheets and scraps. Check for traces and any paper sheets that are stuck or have gone astray. Pull the paper out of the way firmly but slowly and gently. When feasible, pull the paper in the direction it should go under normal circumstances, being sure to remove all of it. If you break a component in the device, don’t try to fix it yourself; instead, call for help.

 4. Close all doors and turn on the device. When the device is turned back on, it should immediately reset. If the device still says it’s stuck, double-check for stray paper bits before closing all the doors. You’ll have to call for service if the device continues to complain; that’s what we’re here for. We provide the Best printer repair and service in Clifton.


As previously said, jams are unavoidable throughout the life of your gadget. However, if you have a lot of paper clogs, the measures below may help you avoid them.

1. Ensure that the paper in your device is correctly inserted into the slot or tray.

2. When reloading your input tray, pay heed to the tray’s requirements. This involves determining how the paper should be loaded and whether or not the length or width guides need to be adjusted.

3. If your device has a paper tray, don’t put too much paper in it. Paper jams are usually caused by overfilling the paper tray. 


4. Use only one kind of paper at a time in your input tray. Check its documentation if you aren’t sure whether your device takes a specific type of paper.


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