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QuickBooks Unable to Backup Company File Error: How to Rectify it?

QuickBooks accounting software creates company files (.QBW) on the user’s local computer drive to store all the business data and records. This makes company data vulnerable to data loss as hardware breakdown or software errors … Read More

QuickBooks accounting software creates company files (.QBW) on the user’s local computer drive to store all the business data and records. This makes company data vulnerable to data loss as hardware breakdown or software errors are pretty common these days. To avoid the risk of data loss, Intuit always advises users to have a backup of their company files. However, it is seen that the process of creating a backup company file is itself not free from errors, and among them, the most common error that many users encounter is QuickBooks unable to backup company file error. In this post, we are going to discuss with you the reasons that cause backup failed error alongside all the possible troubleshooting solutions.

Looking for instant troubleshooting assistance to resolve QuickBooks unable to backup company file error? If yes, feel free to speak to our technical support team at the toll-free number 844-888-4666 .

As a QuickBooks user, you might be the following error message:

QuickBooks was unable to back up your company file. QuickBooks could not create a disk image.

What are the reasons due to which QuickBooks company file backup failed?

Down below, we have mentioned all the possible reasons due to which QuickBooks company file backup failed:

  • The QuickBooks company file (.QBW) is either damaged or corrupted.
  • The .ND configuration file, which allows QuickBooks Desktop to access the company file, is damaged.

How to resolve QuickBooks unable to backup company file error?

Solution 1) Run the verify and rebuild data utility to repair the damaged QuickBooks company file

  • On the computer, open the QuickBooks Desktop application.
  • Choose the File menu at the top menu bar.
  • Hover over the Utilities option in the drop-down list of options.
  • From the side menu, choose the Verify Data option.

Note: If you see the following message: “Your data has lost integrity,” then there is some data corruption in the company file. Follow the below-mentioned steps to rebuild the company data:

  • On the computer, open the QuickBooks Desktop application.
  • Choose the File menu at the top menu bar.
  • Hover over the Utilities option in the drop-down menu.
  • From the side menu, choose the Rebuild Data option.

Note: QuickBooks Desktop will ask you to create a backup of the company file. You need to select the Cancel button at the Rebuild prompt to continue the rebuilding process.

  • Once you get the following message: “Rebuild has completed,” select the OK button.
  • Now, open the QuickBooks Desktop application and try to back up the company file.

Solution 2) Manually repair the .ND configuration file

  • Open the Windows Start menu, enter “File Explorer” into the search column, and select File Explorer from the search results.
  • Navigate to the following path: C:\Users\Public\Public Documents\Intuit\
    QuickBooks\Company Files.
  • In the folder, search for the .ND configuration file and right-click on it.
  • Choose the Rename option.
  • Add the text “.old” at the end of the filename.
  • Open the QuickBooks Desktop application and try to back up the company file.

Conclusion:
Even after implementing all the troubleshooting solutions explained above in the post, if you cannot resolve QuickBooks unable to backup company file error, then the version of QuickBooks Desktop might have been outdated. Our recommendation for you is to manually update QuickBooks Desktop to the latest release and see whether this resolves the error or not. You can also get the company file backup failed error resolved immediately by contacting our QuickBooks expert team at the toll-free number 844-888-4666 .

Author: admin