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ISO 9001 – 2008 FAQs


1. When was the new ISO 9001: 2008 standard published?

The long-awaited ISO 9001: 2008 standard was officially published on November 14, 2008.

2. Why revise ISO 9001: 2000 when it seems fine?

Review is ISO’s formal review process that requires ongoing review to keep standards up to date. The review must start within 3 years of the publication of a standard. The main purpose of the review is to keep up to date with the latest developments in management systems practices.

3. What are the benefits of ISO 9001: 2008 compared to ISO 9001: 2000?

The benefits identified for the ISO 9001: 2008 edition fall into the following categories:

-Provides clarity

-Increase compatibility with ISO 14001

-Maintains consistency with the ISO 9000 family of standards

-Improves translatability

4. What are the changes?

ISO 9001: 2008 has been developed to introduce clarifications on existing requirements of ISO 9001: 2000 and to improve compatibility with ISO 14001: 2004. ISO 9001: 2008 does not introduce additional requirements or change the intent of the standard ISO 9001: 2000.

No new requirements were introduced in this edition but, to benefit from the clarifications of ISO 9001: 2008, users of the previous version will need to consider whether the clarifications introduced have an impact on their current interpretation of ISO 9001: 2000. that changes to your QMS may be necessary.

The requirements of ISO 9001: 2008 remain applicable to small, medium and large organizations alike, and such organizations should be familiar with the clarifications of ISO 9001: 2008.

5. What will happen to ISO 9001: 2000?

ISO 9001: 2008 will replace ISO 9001: 2000 However, taking into account the IAF / ISO-CASCO / ISO TC176 agreement that accredited certification for the 2000 edition should remain possible up to 2 years after the publication of ISO 9001: 2008, copies of the 2000 edition will continue to be available upon request from ISO and national standards bodies during that period, and possibly for longer.

6. What is the impact of ISO 9001: 2008 on certification?

One year after the publication of ISO 9001: 2008, all accredited certifications issued (new certifications or recertifications) will be according to ISO 9001: 2008. Twenty-four months after publication by ISO of ISO 9001: 2008, any certification existing issued according to ISO 9001: 2000 will not be valid.

7. Is ISO 9001: 2008 certification better than ISO 9001: 2000?

Certification to ISO 9001: 2008 is not an “upgrade”, and organizations that are certified to ISO 9001: 2000 must have the same status as those that have already received a new certificate to ISO 9001: 2008. However, the certificates ISO 9001: 2000 will only be valid for up to 2 years after the publication of ICS 35.080 SOFTWARE

8. Should an ISO 9001: 2000 certified company review its quality system documentation to comply with ISO 9001: 2008?

ISO 9001: 2008 does not introduce major changes to the requirements, compared to ISO 9001: 2000. However, to benefit from the changes, certified companies must familiarize themselves with the new version of the standard and the clarifications introduced. If, during the clarification analysis, companies find differences with their current interpretation of ISO 9001: 2000, then they should analyze the impact on their current documentation and take the necessary steps to update it. The amendment to ISO 9001 is intended to have little or no impact on documentation.

ISO 9001: 2008 specifically refers to only 6 documented procedures; however, an organization may require other documentation (including more documented procedures that are not specifically mentioned in ISO 9001: 2008) to manage the processes that are necessary for the effective operation of the quality management system. This will vary depending on the size of the organization, the type of activities you participate in, and their complexity.

9. How do companies get the most benefit from implementing ISO 9001: 2008?

ISO 9001: 2008 aims to ensure the effectiveness (but not necessarily efficiency) of the organization. However, to improve organizational efficiency, the best results can be obtained by using ISO 9004 in addition to ISO 9001: 2008. The guiding principles of quality management are intended to assist an organization in continuous improvement, which should lead to efficiency throughout the organization ISO ICS 35.080 SOFTWARE

10 What are the benefits if ISO 9001: 2008 is implemented correctly?

Customers will benefit from receiving products / services that are