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What You Need To Know About POS Solutions


On your latest visit to a nearby retail store, you might have noticed that stores don’t use a cash register or paper-based tools anymore. Instead, you will see stores using a software application for billing and managing other aspects of their operations. That software is most likely a POS software solution. In this article, we’ll tell you what it is, how it’s better than spreadsheet software, its features, and its benefits. Let’s get started.

What is a POS software solution?

A POS software solution is a digital application designed to oversee retail operations. It is a holistic solution for managing inventory, customers, employees, promotions, and more. The software performs all of these functions from a single, centralized system. It is widely popular for its integrations, compatibility with a host of third-party software, tracking devices, and automation capabilities.

Spreadsheets versus POS systems

Spreadsheet software solutions are rapidly getting replaced by POS systems. This transition is underpinned by the advantages POS systems have over spreadsheets.


While spreadsheet software can categorically store large amounts of data, they have a considerable amount of shortcomings. Spreadsheet software solutions are not mobile-friendly, are prone to errors, lack automation capabilities, and are laborious to use. These caveats hinder retail stores from realizing their true potential.


POS systems on the other hand are equipped with the technology to automate functions, provide notifications, can autogenerate comprehensive reports, are available as mobile apps, and are cloud-based programs. These qualities make POS systems superior to spreadsheets. And because of this, retail stores that use POS software have better growth and profit margins compared to stores that use spreadsheets.

Features of POS software

POS solutions contain a great many features to make managing everyday retail activities a breeze. Let’s take a look at each of them one by one.

Inventory management

From tracking the location of goods dispatched from vendors to arranging them on shelves, POS systems can do it all in a streamlined manner. These software solutions integrate with tracking technologies such as GPS and NFC. They help accurately locate products. And when the items in the inventory run low, POS solutions display alerts. Moreover, they can be configured to place orders autonomously.

Billing management

Retail billing software solutions minimize the time it takes for customers to check out of the store. These solutions can accept multiple modes of payment – including cash, credit/debit cards, and mobile wallet payments. In addition to that, they enable store staff to quickly add items to customers’ carts using barcode scanners. Finally, POS systems provide an option of either printing invoices or sending them via e-mail or SMS.

Employee management

POS solutions help effectively manage employee activities. Using these solutions, store managers can track employees’ check-in and check-out times and productivity. Furthermore, POS solutions make it easy to review leave requests for acceptance or rejection. They also allow scheduling and rescheduling of employee work hours.

Customer management

With a POS software solution, retail stores can collect comprehensive information about their customers. That includes details about where they are from, name, contact details, and more. In addition to such information, the software can also collect feedback, either in the form of star ratings, smileys, or comments.


Keeping customers in the loop of the latest developments in a retail store increases footfalls. POS systems help engage customers with notifications. These software solutions can reach out to customers by SMS, e-mail, or even in-app notifications. Through these mediums, retail stores can convey new product arrivals, discounts, loyalty programs, memberships, and more.

Reports and analytics

Lastly, retail billing software solutions provide elaborate analytics. They correspond to how the retail store is performing. That includes how many sales the store is making, what promotion campaigns are working the best, what products are purchasing the most, the least, and more. 

Benefits of using POS software

There are many benefits to using a POS software solution. They are:


  • Increase in savings
  • Reduction in expenditure
  • Higher productivity
  • Better customer satisfaction
  • Minimized workloads
  • Accurate operations
  • Enhanced operational efficiency

Summing up

Point of Sale software solutions has become a must-have for any retail store. They promote smooth retail operations and help retail stores scale up quickly. If you’re a retail store owner, then you should consider investing in one. Get SmartPOS, the ultimate, feature-packed POS software from SmartPoint. It is easy-to-use, mobile-friendly, cloud-based, data management, and highly secure. Contact them to know more.